Sew Trendy® So You Subscription Box | FAQ
What is the last day to subscribe for the following months box?
The last day of the month prior to the next months subscription box
Do you offer additional boxes for sale if I miss the subscription deadline?
We may have a VERY limited number of additional boxes available. These will be added to the website on the 15th at a slightly smaller discount. These are first come first serve.
How does the designer know what to put in my box?
Based on the style of subscription box and custom options you selected during purchase, our designers will create a themed box your studio will love!
How will you avoid duplicating dresses I already have in my studio closet?
With the Sew Trendy So You subscription box, you will not need to worry about duplicating a Sew Trendy gown in your closet. New designs will not have been available prior. New color months will feature gowns from the Sew Trendy Favorites collection, that you may have, but in an exclusive color
What type of products will be in my subscription box?
Each month will have Sew Trendy products that are exclusive to our box. Your studio can look forward to new designs and new colors only available in our boxes!
Can you elaborate on the boxes with a new design that month?
During new design months, all boxes will get the new design in the studio color palate from the box you have chosen. All accessories will coordinate with the new design. This will be a preview design and may or may not be available at a later date.
Can you elaborate on the boxes with a new color during that month?
During new color months, a specialty color will be chosen for neutrals and another for glam, mix it up will be a mix of the above. All accessories will coordinate with the gown in those colors. The gowns in this box will be from the Sew Trendy Favorites Collection and coordinate with the season. These colors will be exclusive to the boxes and are not scheduled to be released to the public currently.
I want to purchase one of the new designs from the box in a different color, will it be available later?
Custom designs from our subscription boxes are a “preview” of a new release and may or may not be available approx 2 months after their subscription release depending on the response we receive from our subscribers.
How do I change my Sew Trendy® So You Box Style?
Simple! Email email@example.com and we can switch your box options for you! This must be done by the 1st of the month preceding your subscription box shipment so that we have enough time to change it for you!
What is the newborn add on?
This is an “Add On” to your current subscription box that will allow us to include a matching newborn set in the custom color, or matching the new design in your styled box! This is not required, and can be changed with your box style (see above)
Who can purchase the Sew Trendy So You Subscription Box?
Customers MUST be a current member of the 2018 Sew Trendy Photographer Program in good standing. Not a member? Join HERE
How do I cancel my subscription?
It’s Easy! Just email firstname.lastname@example.org by the 1st of the month and we can cancel your subscription. Any available refund will be returned via store credit to the original payment method.
How do I return an item?
Simple! Click the “Start my return” link at the bottom of our website to initiate your return. PLEASE NOTE that our standard return/exchange policies apply. We must receive the return request within 7 business days of delivery, and tracking must be provided within 2 business days of your return approval confirmation. Items must be received in the condition they were received, and can not be used/worn/damaged.
Can I skip a box?
SURE! Just email us at email@example.com and we will take care of that for you. Please note that we need to be notified prior to the 1st of the month to catch it before the next subscription ships. To avoid billing for that month, please contact us at least 3 business days before the 20th. If the bill has already drafted, we can provide a Sew Trendy store gift card for the drafted amount.
What payment methods are accepted?
We accept all major credit cards. Paypal is not available for subscription boxes.
When is my payment due?
Payments are due on the 20th of the month
When will my box ship?
Your Sew Trendy So You Subscription box will ship on the 15th of the month. If this falls on a weekend, it will ship the following business day.